American Disabilities Act (ADA) Summary

Title III: Nondiscrimination on the basis of disability by public accommodations.

• Prohibits discrimination based on disability in places of public accommodation.
• A place of public accommodation is defined as a privately operated facility whose operations:
• Affect commerce.
• Fall within at least one of twelve qualifying categories.

If your website is not ADA compliant you may be liable for:

• The opposing parties' attorney's fees. 
• Additional funds owed to the plaintiff. 
• The development costs of making the website ADA compliant (and the DOJ or court may hold the Hotel to a higher standard than if the company was independently compliant).  

The W3C is a non-governmental organization that provides international standards for web content accessibility.

• 1999: Created the Web Content Accessibility Guidelines (WCAG). 
• 2008: Released updated WCAG 2.0 Standards (more information on next slide). 
• 2018: Released updated WCAG 2.1 Standards. 
• WCAG 3.0 anticipated in next few years.

The courts and the DOJ have often relied on the WCAG for determining if a website violates Title III; and as the standard a discriminating website must meet to become Title III compliant.  

Robles vs. Dominos Pizza

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.